Product FAQ

How do I place an order?

Click on the product you are interested in purchasing. Browse through our selection until you find the one you like and add to cart. Click ‘Proceed to Checkout’ when you’re ready and follow the instructions to place your order.

What payment methods does Just Court Shirts accept?

  • PayPal
  • Visa
  • MasterCard
  • American Express

Does Just Court Shirts offer any satisfaction guarantee on their products?

We offer a risk free 100% satisfaction guarantee on all our court shirts, dress shirts & casual shirts.

Once I’ve placed an order, how long will it take for me to receive my item?

During the order process on our website, you have the option to select your preferred shipping method, which can range from standard all the way through to express next-day delivery. Orders will be shipped out same day or within 24 hours after order has been received.  You will receive an email notification once your order has been shipped out with tracking information. If items are special order or backordered, a follow-up phone call or email will inform you an estimate delivery schedule.  View our Shipping Policy to see all of your options and the cost for each.

How do I cancel my order?

If you wish to cancel your order or change your order, please contact our Customer Service Department during normal business hours. Be sure to have your order number ready and our Customer Service will be happy to help you. The order may be cancelled without penalty unless the product has already shipped, reached a certain level in the fulfillment process or the order includes a specialty item.

What happens if my order is lost or damaged?

In the instance that loss or damage has occurred, our Customer Service Department is available to assist with a resolution.

Does Just Court Shirts have any security measures in place to protect consumer privacy?

Yes. Just Court Shirts makes every effort to ensure the safety and security of its website and operations. Consumer privacy and protection is important to us and we have both digital and physical security technologies in place. For more information, please read our Privacy Policy.

Can I return an item for full refund?

Yes. We want every customer to be satisfied with shopping at justcourtshirts.ca.  If you’re not 100% satisfied with your purchase, you can return it for any reason. To receive a full refund for any item, you must ship it back to Just Court Shirts within 15 days of your original shipment date. Your item must be accompanied by a return form, which you can download here. Please note that Just Court Shirts must receive your return package within 15 days of the original shipment date. Your purchase must be returned in sell-able condition with the original packaging. Any personal information should be removed from the item before returning it to the store  Read our Return Policy for more information.

Can I exchange an item?

Yes. To exchange one item for another, you must ship your original item back to Just Court Shirts within 15 days of your original shipment date. Your item must be accompanied by a return form, which you can download here. Please note that Just Court Shirts must receive your return package within 15 days of the original shipment date. Read our Return Policy for more information.